The FCA is investigating the use of discretionary commissions arrangements between motor finance providers and brokers. Specialist Motor Finance have never used discretionary commission arrangements, as such none of our customers are impacted. Our agreements state that we pay a commission to our brokers but there is no discretion for the broker to impact the customer rate.
Get in touch with our friendly team today by using the contact details relevant to your query below.
Customer
Lines are open Monday to Friday from 8am to 6pm
01244 200 746
customerservices@smfmotor.com
Or manage your account online with our self-service portal, where you can make a payment, request a settlement figure & more.
Introducer
Lines are open Monday to Friday from 9am to 5pm
01244 200 766
borntolend@smfmotor.com
Or manage your account online with our self-service portal, where you can make a payment, request a settlement figure & more.
We aim to respond within 1 working day but please allow up to 5 working days during busy periods.