Kingsfield Court, Chester, CH4 9RF, UK
Full-Time and Part-Time roles available
Department: Underwriting
Salary: £20,000-£22,000 (Pro-Rata for Part-Time)
Job Description:
- To underwrite non-prime motor finance credit applications, from broker introduced business
Key Responsibilities:
- Assess the credit worthiness of individual applications with a view to sanctioning a credit limit approval
- Adherence to prescribed underwriting criteria and policy rules is required as part of the underwriting process, including the correct implementation of the Underwriting Pyramid
- Demonstrate responsible lending through underwriting decisions
- Identify and refer any potential fraudulent applications to the Fraud Department
- Report Money Laundering suspicions to the MLRO and FCI Team
- Validating customer proof of address and income provided either at payout stage or pre-payout
- Ensure customer income information is consistent with application details, investigating any discrepancies
- Identify and respond appropriately to applicants if they appear to be “vulnerable customers”
- Providing support and advice to the Sales Team and introducers regarding customer applications and underwriting conditions as necessary
- Deliver exceptional customer service
- Ensure the principles of Treating Customers Fairly are adhered to
- Undertake other tasks from time-to-time to support the Payouts Department as required
- Provide assistance to the Underwriting Team Leader and the Credit Risk Operations Manager as required
- Demonstrate the company Vision and Values
Skills:
- Knowledge and understanding of non-prime consumer credit
- Understanding of regulatory guidelines in practice including the Consumer Credit Directive (CCD), Irresponsible Lending Guidelines (ILG), Data Protection Act (DPA), GDPR, Vulnerable Customers and Money Laundering (AML)
- Knowledge of the TFC Group business including the customer journey and all related processes
- Working knowledge of Experian, Call Credit (ShareReport, Call validate & the Affordability Report)
- Working knowledge of company systems including BOS, Pan Credit and Traffic
Additional Information:
We will keep your CV on our records for 12 months after your application. We carry out credit checks and DBS checks as part of the recruitment process for all roles.