The FCA is investigating the use of discretionary commissions arrangements between motor finance providers and brokers. Specialist Motor Finance have never used discretionary commission arrangements, as such none of our customers are impacted. Our agreements state that we pay a commission to our brokers but there is no discretion for the broker to impact the customer rate.

Customer: 01244 200 746

Business Partner: 01244 200 766

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Customer: 01244 200 746

Introducer: 01244 200 566

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Underwriter – Hybrid working – Chester office – up to £30,000

Current shift patterns include:

Monday to Friday – 8am – 6pm – Rota basis, shifts are 8am-4pm or 10am-6pm

Every other Saturday 6.5 hours within the timeframe 7am – 5pm, with a day off in the week

Employee benefits:

  • Pension scheme – up to 8%
  • 26 days holiday + bank holiday (option to buy an additional 5 days)
  • Employee referral programme
  • Perks at Work
  • Above and Beyond awards
  • Income protection scheme
  • Employee of the Year
  • Long Service awards
  • Discretionary annual bonus
  • Life assurance
  • Discounted gym membership
  • Flexible working
  • Training and exam sponsorship
  • Employee assistance programme
  • Paid volunteer days
  • Social events

Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers.

Established in 2014, SMF have built up a reputation for providing a strong product range, offering quick decisions through the application process and a collaborative approach to working with our customers throughout the life of their agreement.

Key responsibilities:

  • Assess the credit worthiness of individual applications with a view to sanctioning a credit limit approval
  • Adherence to prescribed underwriting criteria and policy rules is required as part of the underwriting process, adhering to SMF’s lending policies and procedures.
  • Demonstrate responsible lending throughout the Underwriting decision process.
  • Identify and refer any potential fraudulent applications to the FCI Team
  • Report Money Laundering suspicions to the FCI Team for investigation.
  • Validating customer proof of address and income provided either at payout stage or pre-payout, using different methods of income verification i.e. Payslips and Open Banking
  • Ensure customer income information is consistent with application details, investigating any discrepancies.
  • Identify and respond appropriately to applicants if they appear to be vulnerable customers, tailoring the service that SMF offer appropriately to the individual’s needs.
  • Providing support and advice to the Sales Team and external broker partners regarding customer applications and underwriting conditions as necessary
  • Deliver exceptional customer service.
  • Ensure the principles of Treating Customers Fairly are adhered to.
  • Undertake other tasks from time-to-time to support the Payouts Department as required.
  • Aid the Underwriting Team Leader and the Credit Risk Operations Manager as required.
  • Quarterly side-by-side meetings to be attended with other SMF New Business Functions, including Payouts and Financial Crime Prevention
  • Demonstrate the company Vision and Values

Candidate requirements:

  • Knowledge and understanding of non-prime consumer credit market.
  • Understanding of regulatory guidelines in practice including the Consumer Credit Directive (CCD), Irresponsible Lending Guidelines (ILG), Data Protection Act (DPA), GDPR, Vulnerable Customers and Money Laundering (AML)
  • Working knowledge of Experian and TransUnion (ShareReport, Callvalidate & the Affordability Report)
  • Analytical and logical approach
  • Excellent telephony skills
  • Excellent communication skills
  • Ability to work under pressure.
  • Problem solving skills.

The successful candidate will be always required to act within the standards expected within Consumer Duty and comply with The Conduct Rules which set the minimum standard of individual behaviour expected when carrying out a role at Specialist Motor Finance. These rules include:

  • You must act with integrity.
  • You must act with due skill, care, and diligence.
  • You must be open and cooperative with the FCA, the PRA and other regulators.
  • You must pay due regards to the interests of customers and treat them fairly.
  • You must observe proper standards of market conduct.
  • You must act to deliver good outcomes for retail customers.

Additional Information:

We will keep your CV on our records for 12 months after your applications. We carry out credit checks and DBS checks as part of the recruitment process for all roles.

Apply now:

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